Outlook updating inbox long time

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I also disable cache mode and this still didnt seem to fix problem. As far as I know it is only happening to 2 people so I dont think it is a bandwidth issue.I think it maybe something specific to their account or mailbox.We have 2 offices in Alabama and 3 offices in Georgia.The majority of our servers are located in Birmingham, AL including our MS Exchange Server 2003.

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Then we installed Office 365 Pro Plus (semi-annual channel) on a VIP's new Surface and we have the same syncing problem and works fine in Online mode.If you look in the system tray, the Outlook sync icon almost never goes away.The mailbox syncs about 60% and then seems to get stuck.Each time it starts with the standard 3.99 gig update message, and either hangs at some random value of a few hundred MB or less, or hangs with just the updating inbox message.And I thought Windows 8 was bad..ideas before I give up on 10?

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